Digital banks are becoming more popular among money savers. But a common question that frequently comes up is this: How exactly do you request a bank certificate from a digital bank? Sure, they issue e-statements that list all your transactions for a certain period of time. But what about the document that is often required when applying for loans or visas? So whether you need it for a car or housing loan or even a visa application for your next trip, we compiled a list of the most popular digital banks in the Philippines and how to request bank certificates from each one.

CIMB Bank

Cost: Free
How to get a bank certificate:

1. Open your CIMB Bank PH app and log in.
2. Go to Accounts.
3. Tap View details of your chosen account.
4. Tap Certificate, then choose Request for a bank certificate.
5. Tap Continue and select the purpose of your request. You can choose among Visa Application, Business Requirements, and Loan Application.
6. Fill in the required fields and submit.
7. Once it’s available, you can simply tap the download icon on the top right of your screen to download the document.

Tonik

Yup, you heard that right! Tonik now issues bank certificates for FREE! Check these out for the super easy steps on how to get it straight from your app. pic.twitter.com/Zxk4uy1bTo

— Tonik (@TonikBank) May 21, 2022

Cost: Free
Limit: You can only request one certificate per day.
How to get a bank certificate:

1. Open your Tonik app and log in. Make sure your app is updated to the latest version and that your email address is verified.
2. Go to User Profile (the person icon at the top left corner of your screen).
3. Select Request a bank certificate.
4. Choose the purpose of your request.
5. Tap Email my bank certificate.
6. View your bank certificate in the inbox of your Tonik verified email within the day of request.

Maya

Cost: Free
Limit: You can only request one certificate per day, regardless of account type.
How to get a bank certificate:

1. Open your Maya app and log in.
2. Go to Savings.
3. Go to My Savings.
4. Tap View account details.
5. Choose Request a bank certificate.
6. Select Visa application if you’re requesting one for the purpose of visa application. Provide the embassy name and address, and if available, the recipient’s name. If you need it for other purposes, select Other legal purposes.
7. You will receive a One Time PIN (OTP) through your registered mobile number. Enter the OTP when prompted.
8. Go to View account details. There, you can download your bank certificate. It will include your account name, account type, account number (last 4 digits only), currency, available balance, opening date, and due date and goal amount (for Personal Goals only).

SeaBank

Cost: Free
How to get a bank certificate: As of writing, the SeaBank app does not have any feature to request one. To do so, you need to start a chat with their team on the SeaBank app or email them at contact@cs.seabank.com.ph.

Other users also suggested you can call them through their telephone numbers (+632) 8891 7927 (local hotline) or 1800-1-110-2957 (local toll free for PLDT and Smart users). During the call, a SeaBank representative will verify your account and identity. If you’re applying for a visa, they will also ask which embassy you need it for, and they will address the document to the embassy. They will send the document to your email after one banking day.

It’s important to note that their standard format does not include the average daily balance (ADB), so if you need it, you need to specify it during your request.

Komo

Need a copy of your Bank Certificate? Here’s a quick and easy step-by-step guide on how you can generate your bank certificate using your Komo app!

Download the Komo App today!

iOS: https://t.co/SbFodC4fzQ
Android: https://t.co/m7vCh94RQk
Huawei: https://t.co/ZvcO3WUQfR pic.twitter.com/F1mHJ8cbkR

— KomoPH (@KomoPH) July 7, 2021

Limit: You can only resend and redownload each certificate up to 20 times per day.
How to get a bank certificate:

1. Open your Komo app and log in.
2. On the menu bar, select Bank Certificate.
3. Tap Generate Bank Certificate.
4. Choose the purpose of your request. You can choose among visa application, business requirement, car loan, personal loan, business loan, or housing loan.
5. Fill in the required fields, including the recipient’s address and details.
6. Tap Generate request.
7. View your bank certificate in the inbox of your Komo verified email within the day of request. The document includes your account number, type, opening date, account balance, and average daily balance. It will also be duly signed by an authorized signatory and will be sent to you in a password-protected document.

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