Apple Apologizes for Culture-Crushing iPad Pro Ad: ‘We Missed the Mark’
May 10, 2024 • Meryl Medel
May 10, 2024 • Meryl Medel
ICYMI, Apple recently announced new products in their line-up, including the new iPad Pro. Which is all well and good, until they played the iPad Pro’s commercial, drawing the ire of people all over the world.
Released last Tuesday, the iPad Pro ad titled “Crush!” is simple.
An industrial press literally crushes an array of creative and cultural objects, such as a TV, record player, musical instruments, cameras, books, paint cans, a typewriter, an arcade machine, and more. In the end, as the industrial press comes up, the debris is gone and replaced instead with the new iPad Pro. A voiceover tells the viewer: “The most powerful iPad is also the thinnest.”
Meet the new iPad Pro: the thinnest product we’ve ever created, the most advanced display we’ve ever produced, with the incredible power of the M4 chip. Just imagine all the things it’ll be used to create. pic.twitter.com/6PeGXNoKgG
— Tim Cook (@tim_cook) May 7, 2024
Well, the ad did get people’s attention — but not in a good way. Many members of various creative industries expressed disappointment and anger over what they consider a blatant disregard and disrespect for creative and cultural tools and the people who use them.
Actor Hugh Grant’s criticism was brief yet powerful: “The destruction of the human experience. Courtesy of Silicon Valley.”
The destruction of the human experience. Courtesy of Silicon Valley. https://t.co/273XB3CfnF
— Hugh Grant (@HackedOffHugh) May 8, 2024
Photographer Jingna Zhang said the ad was “painful to watch, especially given the current climate of artists being crushed by the unrelenting decimation of the arts by generative AI,” a sentiment echoed online by many creatives worldwide.
Everybody hated That Apple Ad but the Japanese REALLY hated it. I’ve never seen so many upset Japanese ppl commenting on a single thread: pic.twitter.com/OyAOl37ilr
— Angelica ⚛️ (@AngelicaOung) May 8, 2024
What an incredible self own by Apple, lol—at a time when artists, musicians and creatives are more worried than ever that tech companies are trying to crush them into dust for profit, along comes Apple and makes an *ad* whose whole message is: yes that is exactly what we’re doing https://t.co/zDnvZ8GPYI
— Brian Merchant (@bcmerchant) May 8, 2024
“This horror perfectly encapsulates the feeling of life as the powerful wreak escalatingly careless and clueless destruction,” said author Jared Yates Sexton.
One X (formerly Twitter) user said the ad just “turned me against the product,” doing the exact opposite of what it was supposed to do.
This ad effectively convinced me I need less technology in my life.
— (@txsalth2o) May 8, 2024
Another netizen pointed out that the ad ironically proves how easily breakable things are, especially the “thinnest iPad ever.”
A lot of people are roasting on this for how it ominously shows the destruction of various creative tools but I think a big reason why this fails is that if you’re advertising your thinnest iPad ever, the last thing you want is to remind people how easy it is to break things https://t.co/MgYpSX9Kbe
— Lady Emily (@GreatCheshire) May 8, 2024
Following the strong backlash, Apple issued an apology for the controversial ad.
“Creativity is in our DNA at Apple, and it’s incredibly important to us to design products that empower creatives all over the world,” said Apple VP of Marketing Communications Tor Myrgen in a statement.
“Our goal is to always celebrate the myriad of ways users express themselves and bring their ideas to life through iPad. We missed the mark with this video, and we’re sorry.”
As of writing, the ad is still up on Youtube with over a million views and on Apple CEO Tim Cook’s X (formerly Twitter) account with over 56 million views.
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